Clearing a Blocked Access File Lock
It is necessary to ensure that your Nimbus host is setup as a Trusted website before installing Nimbus Automate software.
Please follow the instructions below to set the trusted website.
Internet Access – Trusted Website
Ensure that https://*.nimbushost.net is a trusted website.
If you are using Microsoft Internet Explorer
- Open Browser / Internet Options / Security tab
- Trusted Sites / Sites button / ensure that https://*.nimbushost.net is a trusted site.
If the above is not performed prior to installing Nimbus AutoMate software, you will receive the following error when attempting the installation.
This then sets a “block” on the Nimbus AutoMate.exe access file.
Please perform the following steps to clear this block:
To Clear a Blocked Access File
- Open a folder using Windows Explorer and navigate to C:\Users\UserName\AppData\Local\Apps\2.0. Note that AppData is normally a hidden folder.
- In the search bar, search for NimbusAutoMate.exe
Right mouse click on the Application file and select Properties
- Click the Unblock button as displayed below. Note, depending on the version of Windows you are running, this dialog may look different.
- Close the Window.
- Install Nimbus AutoMate again from within the Nimbus User Interface.
NOTE: If the above does not work
Navigate back to the following location:
- C:\Users\UserName\AppData\Local\Apps\2.0\5GWVOVEH12102919 (this is the other folder name under the 2.0 folder)
- You can then delete this whole folder
- Then try and restart the AutoMate software
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