Restart Folder Syncing

Owned by Debby Gibson
Last updated: Feb 25, 2019
1 min read

From time to time folder syncing may not restart if a server has been rebooted.  To rectify this, perform the following:

Locate where AutoMate Service is currently installed

  1. Access the Nimbus AutoMate Service must be performed on the server where this service is installed.

  2. Open Windows Service Manager:
    1. Control Panel
    2. Performance and Maintenance
    3. Administrative Tools 
    4. Services

  3. Look for the Nimbus AutoMate Service.

  4. Nimbus AutoMate Service is normally installed on the Database Server.

Restarting your AutoMate Folder Syncing Service

  1. On the server where Nimbus AutoMate is installed, enter the following path:  C:\Program Files\Nimbus Technology\AutoMate

  2. Within the AutoMate folder, double click on the NimbusAutoMate.exe file
  3. Say Yes, to allow the app to make changes to your device.
  4. Select No to the warning below:

Click the OK button to continue.

  1. Depending on your integration mode, some tabs will be named differently.


  2. Click the Folders tab and click the Enable Folder Sync button

  3. When the Sync Status: comes back as Completed, now waiting..... you can Close the Nimbus AutoMate dialog