Uninstall AutoMate

Owned by Renaldo Figueiredo (Unlicensed)
Last updated: Nov 24, 2021 by Krystal Ratukore (Unlicensed)
2 min read

This article discusses the process of uninstalling Nimbus AutoMate software.  Nimbus AutoMate is a .net Windows Service that is installed on your LAN and was used to synchronise the Practice Management Database with Nimbus and optionally a nominated folder structure to the Nimbus Practice site in the Cloud.

Before commencing this process, you will need access to the following:

  • Administrative access to the server / PC where AutoMate is to be installed.
  • Administrative access to your Nimbus account.
  • Ensure that *nimbushost.net is listed under the Trusted Sites

Perform the following:

  • Login to server where Nimbus AutoMate is installed.
    • If the URL for the account is not known, then you can run the AutoMate executable from C:\Program Files\Nimbus Technology\AutoMate\NimbusAutoMate.exe and for this pop up:

      Select Yes and this will take you to the Account URL that AutoMate is connected to.
  • Login to your Nimbus Account
    • Select Admin / AutoMate
    • Click the Install button - Nimbus will run the AutoMate application from the Nimbus server
    • Click the Run button
  • The Nimbus AutoMate Install dialogue will display
  • Click Uninstall service, answer Yes to uninstall the AutoMate service
  • The Nimbus AutoMate Install dialogue will display again, and will only offer the Install Service and the Configure buttons
  • The Nimbus AutoMate service has now been uninstalled.

Step-by-step guide - via Browser

  1. Log into the Server where AutoMate is installed
  2. Open IE and confirm that *nimbushost.net is listed under the Trusted Sites
  3. Paste the following link into the address bar and hit enter: https://aus*.nimbushost.net/Nimbus/AutoMate/NimbusAutoMate.application?Uninstall=Yes

AutoMate will automatically be uninstalled for you.


Step-by-step guide - via DOS command prompt

If the above fails then you can uninstall AutoMate via a DOS command prompt:

  1. Run the command Prompt as Administrator.  Type in CMD in the Windows Search, and right mouse click and Run as Administrator.
  2. From command prompt:
  3. Cd “C:\Program Files\Nimbus Technologies\AutoMate”
  4. NimbusAutoMate.exe ?Uninstall=Yes
  5. Delete the folder C:\Program Files\Nimbus Technologies