/
Welcome Email Timeout
Welcome Email Timeout
Welcome emails to both Clients and Staff have a standard timeout, which means if the link in the Welcome Email is not activated within the specified timeframe, the link will timeout and will no longer be useful.
There are 2 settings within each account.
- For Initial Welcome Emails
- For Reset Password Emails
Instructions
These settings can be found as follows:
- Login to Nimbus
- Access Admin / Customise
- Initial Expiry - this can be set in Days (The user's initial email to first login will contain a link, this link will then expire as per the no. of days set from when the email is sent)
- Reset Expiry - this can be set in Hours (When the user does a password reset since initial log in, the link to rest will only be valid for the next 24 hours which is the max you can set it to)
- Change the required settings and Click the Apply button
Related articles
, multiple selections available,
Related content
Providing Staff Access to Nimbus
Providing Staff Access to Nimbus
More like this
Client Onboarding Process
Client Onboarding Process
More like this
Disable 2FA for Client - Password Reset
Disable 2FA for Client - Password Reset
More like this
Client / Contacts logging into the Portal who have the same email address
Client / Contacts logging into the Portal who have the same email address
More like this
Login via Email link if already logged in
Login via Email link if already logged in
More like this
Adding a training page link to your Welcome Email
Adding a training page link to your Welcome Email
More like this