Payment Details
When you first login to your Nimbus account, if you have not already setup your payment details, please do this as soon as possible to ensure the continuation of your service.
Nimbus subscription invoices are generated on the 1st of each month. Nimbus sends a copy of the monthly invoice to the email address setup in Admin / Business Details / Billing Email, and the system also stores copies of invoices within your account via Admin / Invoices.
Deductions from your bank account are then made on the 15th of the month. If the deduction fails, the system retries on the 16th of the month. If this fails, the system tries the deduction again on the 27th of the month and if this fails tries again on the 28th of the month. If this last deduction fails, your Nimbus account will be locked until payment is made. Email notifications are sent to the Billing contact (setup in Admin / Business Details / Billing Email) to notify if a deduction fails.
Step-by-step guide
- Login to your Nimbus account (with Admin access)
- Select Admin from the menu
- Select the My Account button
- Enter your Payment details - you may either use a Credit Card, or a PayPal account
- Click the Update button to confirm
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