Excel Unresponsive
- Debby Gibson
We have a current issue with the Excel Add-in for CDM, where Excel will become non-responding when trying to open / save a file via the CDM Add-in.
We currently have this issue scheduled for fixing, though in the meantime the following details a work-around.
Ensure that the first document opened when Excel starts up is from the Nimbus document list. This means that there should not be a blank document opened first.
To bypass this issue, the user must perform the following:
open Excel
from the left vertical menu bar select Open
then select to Open from Nimbus CDM
then select to Browse Cloud Document Management
If the user is logged in, they must select a file from the Nimbus Document List.
If the user is not logged in, they will be asked to login and then they must select a document from the Nimbus Document list.