Turning off reminder emails on an Doc for Signing Email Job

If your business has sent an email job to a Client and they have decided to sign the document by downloading out of the system, the question remains as to how you can turn off any email job reminders that you may have set.

1. Via the email jobs grid, locate the email job in question

2. Ensure you have the Received column displaying on the grid as follows:

   1. Open

      

       

3. Click the Received tick box and a date selection will display:

4. Select the date the Client returned the signed document to the business, and click the Select button.

5. Open

   

   The system will ask “Do you wish to stop reminders and mark the unsigned documents as signed?

6. Click the Yes button

7. Note the the Reminder has now been removed, and the documents not signed is set to zero.

8.