Where do emails come from?

Nimbus has a hierarchy system which defines where an email is sent from. All Nimbus emails come from the Nimbus server and not your own personal Outlook / Gmail account.

Where Emails come from

Administrator

Default Employee

Staff Logged in

Staff Member set as Client Notification

Welcome Email

 

 

 

 

Staff

 

 

Yes

 

Client

 

 

 Yes using their email and the Business Details Name field

 

2FA Pin

 

 

 

 

Staff

Yes 

 

 

 

Client

 Yes using their email and the Business Details Name field

 

 

 

Where Emails come from

Administrator

Default Employee

Staff Logged in

Staff Member set as Client Notification

Shared with Client by Staff

 

 

 

 

Manual upload

 

 

Yes

 

File uploaded by AutoMate – not trigger job

 

Yes

 

 

Email Job - Manual

 

Yes

 

 

Email Job - with Schedule override for employee

 

 

 

Yes

Email Job - Trigger

 

Yes

 

 

Email Job – Forward scheduled

 

Yes

 

 

 

Where Emails come from

Administrator

Default Employee

Staff Logged in

Staff Member set as Client Notification

Shared by Client with Business and Client Notification set to Default Employee

 

 

 

 

Manual upload

 

Yes

 

 

Signed document

 

Yes

 

 

Webform checklist submit

 

Yes

 

 

 

Where Emails come from

Administrator

Default Employee

Staff Logged in

Staff Member set as Client Notification

Shared by Client with Business and Client Notification set to Staff Members

 

 

 

 

Manual upload

 

 

 

Yes

Signed document

 

 

 

Yes

Webform checklist submit

 

 

 

Yes