Accelo syncing

Owned by Debby Gibson
Last updated: Sept 02, 2021
1 min read

Accelo syncing works as follows:

  • Background syncing = manual sync

  • Manual sync = last modified date from previous sync and asks Accelo to give new companies that have been modified by that modified date

  • Full sync = performs a full update of all Clients, Contacts and Client Custom fields

Notes:

  1. Accelo will pend any sync IF the sync exceeds 5000 records in one hour

Management Console

We can see the progress of a sync as follows:

  • select Diagnostics

  • expand Progress

  • look down to find the result of ServerGate P$ - account ID

    • This is the process of the sync and is what displays in the Nimbus UI for the customer via Admin / AutoMate

  • then locate the result of ServerGate R$ - account ID

    • This is the result of the sync