Welcome emails to both Clients and Staff have a standard timeout, which means if the link in the Welcome Email is not activated within the specified timeframe, the link will timeout and will no longer be useful.
There are 2 settings within each account.
- For Initial Welcome Emails
- For Reset Password Emails
Instructions
These settings can be found as follows:
- Login to Nimbus
- Access Admin / Customise
- Initial Expiry - this can be set in Days
- Reset Expiry - this can be set in Hours
- Change the required settings and Click the Apply button
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