Problem
Sometimes the Nimbus emails can be filtered to Junk email on Outlook & Hotmail.
Solution
You will need to add Nimbus to your Safe Sender list.
Microsoft webmails (Outlook & Hotmail) currently have 2 versions: the Classic and the Beta.
Classic View
Log on to https://outlook.live.com/
Alternatively you can go to https://outlook.live.com/owa/?path=/options/safesenderslist and jump to Step 5
On the upper right part of the screen, select “Cog/Gear” icon, click “Options”
- Click “Mail” tab on the left side of the screen
- Under “Junk email” tab, click “Safe senders”
- Where it says "Enter a sender or domain here", type nimbushost.net
- Click on the "+" sign
- Click “Save” to add the email as your safe sender list and see if the valid emails will go straight to your Inbox folder.
Beta View
Log on to https://outlook.live.com/
On the upper right part of the screen, select “Cog/Gear” icon, at the bottom click on “View full settings”
- Click “Mail” tab on the left side of the screen
- Click on “Junk email”
- Scroll down to find the "Safe senders" list. Where it says "Add a sender or domain here", type nimbushost.net
- Click on the "Add" button
- Click “Save” to add the email as your safe sender list and see if the valid emails will go straight to your Inbox folder.
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