Coming soon…For security, Nimbus user accounts will be locked after five consecutive unsuccessful login attempts across the Nimbus application, Nimbus Extension or CDM Add-ins. The user must reset their Nimbus password to gain access to the Nimbus account.
Unlocking your Nimbus user account:
Open the Nimbus Staff login page
Enter Login code and Password then click Login
Account Locked screen will be displayed
Enter your email address and the capcha code. Click Submit
An email will be sent to you with a link to reset your password
Click the Reset Password link in the email
Enter a new password and pin (if required). Click Login
Nimbus account home page will be displayed. Your user account is now unlocked.