Nimbus uses a series of standard system email System Email templates to produce emails sent to both the Client and the Business when a particular event occurs. The table below outlines the standard templates and when they are used. These templates may be edited by the Business as required.
We recommend that all new Nimbus Customers review the content of these templates, and adjust to include your own wording. Remember that when a System Email is sent by your Nimbus account, it will marry with either the Client or Business Email stationery file as follows:
- ClientFacingSystem - email stationery - for all emails sent to Clients
- BusinessFacingSystem - email stationery - for all emails sent
Locating the System Email templates:
These templates may be located as follows:
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All templates use the Nimbus database mail merge fields, which substitute Business, Client and Contact details prior to the email being sent.
The <!- -Body- ->> database mail merge field will also be substituted prior to the email being sent, with the relevant document links.
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