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Introduction
Hi!
Sorry to see you have had an error when trying to publish a document from MYOB Accountants Enterprise (AE), or MYOB Accountants Office (AO) to Nimbus 😞
We hope to resolve any significant errors in a timely manner, but for now please be aware that there are some workflows that we do not support, or there may be something you can do to resolve it yourself
Please see below
Known issues
The following are known issues, and possible work arounds to get you going again
Missing Clientcode
If you have tried to publish a document from AE or AO and there is no Clientcode in AE or AO, then sorry, but it wont work.
Nimbus needs to know what the client code is in order for it to attach the document from AE/AO to that client
Solution: Please make sure there is a Clientcode defined in AE/AO and also Nimbus
Unsupported Workflows
For this release, only some workflows are supported - as below
Workflow | Details | Supported? | |
|---|---|---|---|
| 1 | Publishing a Tax Return | You are in Tax, and clicked on “Share it” | Yes. This is currently the only workflow supported for the Beta release as at the end of 2024 |
| 2 | Publishing a Workpaper | You are in Workpapers, and clicked on “Share it” | No |
| 3 | TBA - |
Other Known Issues
We are not aware of any just yet, but we will keep you posted here if we find any
More details coming soon…
If we find any other issues we can help you with, we will add them to this page as soon as possible
Hope this helps
The Nimbus Team