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Don't forget to click the Nimbus Service Desk logo on your homepage and Sign Up to access the Customer Portal as well so you can quickly access all customer help articles.

The Nimbus Service Desk also allows you to raise support requests and has the visibility of tracking the status of all raised support requests.

Thank you for subscribing to a Nimbus Basic account.  Now that you have successfully logged into your account, we are here to help you become familiar with the features and functions of Nimbus.

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  • Adding a new Client / Contact:  Each Client you deal with must have a Client Folder. The contact is the person you deal with for this Client Entity.

3.Defining your standard Client and Business Folder structure

  • Client Folder Templates: allows you to setup a Folder template for either all Clients, or by Entity type, which is then applied across your full database. All of your Client documents are stored in a Client Entity folder.  The structure of this folder is easily defined by your business.  Most business will create a sub-folder for each year level, as well as a sub-folder for any Permanent documents.  Once defined, it can be edited each year.Client

  • Defining your Business Folder TemplatesStructure:  allows you to setup a Folder template for either all Clients, or by Entity type, which is then applied across your full databaseallows you to define and create your internal Business Folders, accessed by your staff.

4.Setting up your Team Access

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