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Solution: Close the preview window and print the report again.
| Warning |
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API User credentials are incorrect |
When the Nimbus Profiler was installed, the Nimbus URL, API Login Code and API Password were saved in the AE/AO database. If the Login Code or Password for the API user are changed in Nimbus then the Profiler will not be able to authenticate to save documents.
Solution: Contact Support to update the credentials in the database.
More information: https://nimbusportals.atlassian.net/wiki/x/BYAtxw
| Warning |
|---|
Client code is not provided |
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If the AE/AO Client code does not exist in Nimbus then the document cannot be saved.
Solution: Please make sure Ensure the Client code exists in both AE/AO and Nimbus. If you have just added the client in AE/AO then try again soon as there is sometimes a short delay before AutoMate synchronises the client from AE/AO to Nimbus.
| Warning |
|---|
Document has already been saved |
An error will be displayed if you are trying to save a document that already exists with the same file name and same content. If the document file name is the same but the content is different then a new version of the document will be saved in Nimbus.
Solution: You do not need to save the document again. Navigate to the document that has already been saved in then Nimbus client folder.
| Warning |
|---|
No internet connection |
Coming soon….
| Warning |
|---|
API User credentials are incorrect |
When the Nimbus Profiler was installed, the Nimbus URL, API Login Code and API Password were saved in the AE/AO database. If the Login Code or Password for the API user are changed in Nimbus then the Profiler will not be able to authenticate to save documents.
Solution: Contact Support to update the credentials in the database.
More information: https://nimbusportals.atlassian.net/wiki/x/BYAtxw
Supported Workflows
The following workflows are supported for the Beta Release as at the end of 2024:
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